Use of our site constitutes your agreement to the Terms of Service outlined below. If you do not agree to these terms, please do not use this site. Bolling & Company, LLC may revise these terms at any time, so please review this page regularly. If you have questions concerning any of our policies, please contact us.
This website is expressly owned and operated by Bolling & Company, LLC (6107 NE 32nd Place, Portland, Oregon, 97211). Unless otherwise noted, this entire website and all design, content, products, photography, artwork, graphics, writing, etc. are copyrighted and protected trademarks, trade dress, and/or intellectual property owned, controlled, or licensed by Bolling & Company, LLC. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and/or its content for purposes other than above is prohibited without prior written permission of Bolling & Company, LLC. You may not reproduce, publish, display, modify, sell, or distribute any of the materials from bollingco.com. Any materials downloaded or electronically copied and/or printed from this site are for your personal, noncommercial use only. If you choose to download, copy, post, link to or forward any materials from our site via email or social media, no rights, title, or interest in those materials is transferred to you or subsequent users.
Limitation of Liability
The technology and reliability of the internet and the online environment are unpredictable, and Bolling & Company, LLC cannot warrant that the function and operation of our site or the servers supporting it will be uninterrupted, error-free, promptly corrected or free of viruses or other harmful elements. As a user of our site, you assume all responsibility for any costs and consequences associated with such use. Your access is subject to the terms and conditions in this legal notice, and is undertaken at your own risk. Bolling & Company, LLC will not be liable for damages of any kind related to your use of or inability to access this website.
It is our intention that the information on our website is current, accurate, and reliable at all times. However, we are human beings and there may be occasions when some of the content on bollingco.com may contain incomplete information, typographical mistakes, or simply be inaccurate. Such imperfections are unintentional and we apologize if errors in price, description, research, availability, or any other shortcomings affect your shopping experience or order placement. All content is presented “as is” and we make no expressed or implied claims to its accuracy. We reserve the right to amend errors or to update product information at any time without prior notice. Should one of our products be listed at an incorrect price due to an error of any kind, Bolling & Company, LLC reserves the right to deny or cancel any orders placed for the applicable product, even if an order has been confirmed and a credit card charged (in such circumstances, a credit will be issued to the card used in the amount of the incorrect price).
Bolling & Company, LLC specializes in the acquisition and sale of rare antique wallpapers and other unusual, one-of-a-kind goods. For this reason, most of our items are offered in limited quantities and inventory cannot be restocked – once an item is gone, it is gone for good and may not appear on the website again (except for documentation purposes only in “The Archive” (a repository of historical information only). When an item featured in ‘The Shop” area of bollingco.com is sold out, we make every attempt to remove that item promptly but cannot guarantee that a stock listing has available stock. For any questions concerning the availability of a specific item, please call us at 503-522-4045, 8am-6pm PT.
Color & Scale
Color rendering and impressions of product scale online are notoriously difficult to predict, communicate and manage. Though we make every effort to present colors and size specifications as accurately as possible, we can pretty much guarantee that what you perceive on your monitor or device will be different in some ways than the actual colors and size of the item when received. We are always happy to try to help you understand both color and scale when considering a purchase – just contact us with your questions.
You agree to indemnify, defend, and hold harmless Bolling & Company, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
While we will make every effort to respond promptly to letters, texts, voice messages, and emails received through or relating to this site, Bolling & Company, LLC is under no obligation to respond to all items of correspondence, or to save or return correspondence, or to maintain submitted material or comments in confidence, or to pay compensation of any kind for submissions or ideas. We welcome suggestions and feedback regarding bollingco.com and our products and services, but we do not solicit or wish to receive confidential and/or proprietary communications, ideas, suggestions, materials, or information via this website or any other channel. All of comments, feedback, ideas, suggestions, and other submissions disclosed or submitted to our company through bollingco.com or other channels shall become and remain the property of Bolling & Company, LLC. Any such disclosure or submission by you is an agreement to the full release of all proprietary claims and/or intellectual rights regarding the submission. We will not use your name in connection with any such communications without first obtaining your permission, or otherwise as required by law.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws Oregon.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org or by mail to:
Bolling & Company, LLC
6107 NE 32nd Place
Portland, Oregon 97211
We do not sell, trade, or rent your personal identification information to third parties.
SECTION 1: COLLECTION OF PERSONAL & NON-PERSONAL INFORMATION
When you make any purchase from Bolling & Company, LLC, as part of the buying and selling process we collect the personal information you give us, such as your name, address, email address and credit card information. We may collect additional personal identification information as you submit such data for the purposes of registration, shipping, subscriptions and other forms of engagement with us.
We will collect this information only if you voluntarily submit it to us – you can always refuse to supply non-transaction-essential personal information, except that it may prevent you from engaging with us in some related activities.
When you browse our website, we also automatically receive certain non-personal technical information such as your computer’s internet protocol (IP) address as well as your internet service provider, browser, operating system, etc.
SECTION 2: CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If you change your mind after you opt-in, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at any time by contacting us at email@example.com or mailing us at: Bolling & Company, 6107 NE 32nd Place, Portland, Oregon, 97211.
SECTION 3: DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4: SITE HOSTING & PAYMENT GATEWAYS
Our store is hosted on shopify.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application, where your data is stored on a secure server behind a firewall.
If you choose our direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5: THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
SECTION 6: SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7: COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8: AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want to ask a question, contact us at firstname.lastname@example.org or send your request by mail to:
Bolling & Company, LLC
[Re: Privacy Compliance]
6107 NE 32nd Place
Portland, Oregon 97211
OUR RETURNS POLICY (or, better stated, our RETURNS DILEMMA...)
Bolling & Company offers rare and fragile original antique wallpapers and other materials, many one-of-a-kind and unavailable anywhere else. We can all agree that the less these pieces bang around in boxes in the backs of trucks or bellies of planes, the better for everyone involved.
That said, we’ll be the first to admit that our wallpapers can be highly visual and almost viscerally tactile, with a scale and impact that is nearly impossible to convey through the imperfect vehicles of photography, computer monitors, and color printers.
Truth be told, the real beauty and character of our materials often cannot be fully grasped until they are seen in person – and that doesn’t even begin to address practical issues of size and color. So, you can imagine our challenges around returns…
We love our antique wallpapers, and we want you to love them, too. We also only want to pack and ship them once. We will work with you to provide as much information as we can to reduce the likelihood that you won’t be happy with your purchase. In return, we ask that you that you consider your purchase carefully, request samples if available, and ask any questions that will help reduce the chances of a return before plunking your cash on the barrelhead.
Please read our return policy details below carefully before making your purchase:
Please open and inspect your purchase immediately upon its arrival – do not stick it in a closet or basement until your painter finishes the room or your designer returns from Paris or your sofa comes back from the upholsterer. If 30 days have passed since you made your purchase, you are now the proud owner of an original heirloom-quality piece of the past.
To be eligible for a refund, your returned item must be unused and in the exact same condition as you received it. It must also be returned in the original crate or box if condition allows - please talk to us first if you want to return an item in a different crate or box, prior to making shipping arrangements.
To authorize your return, contact us immediately at email@example.com or call 503-522-4045. We require proof of purchase, and your refund will be limited to the original purchase price and shipping cost (if applicable), less our 20% re-stocking fee.
If an item is not returned in its original condition, is damaged by light/water/handling/packaging, or is otherwise defective not due to our error, we reserve the right to reduce the final refund amount as we deem appropriate. For damage in transit, see Delivery & Return Shipping below.
Once your return is received and inspected, we will notify you by email of the approval of your refund. Refunds will be issued within 5 business days upon acceptance of the returned item, via the same credit card or payment source used to make the initial purchase.
Any item returned at any time without our prior written permission will not receive a refund, and will become the sole property of Bolling & Company.
In the case of dissatisfaction with an item that is not eligible to be returned, we may in some cases be willing to discuss exchange or other special arrangements - please contact us at firstname.lastname@example.org or 503-522-4045 if this situation arises.
If your approved refund is late or missing, first double-check your bank account and/or credit card activity online – some refunds can be slow to process and post. If you’ve done this and it has been two weeks without a sign of your refund, please contact us at 503-522-4045 or email email@example.com.
DELIVERY & RETURN SHIPPING DETAILS
We ship using a variety of services, from USPS, UPS and FedEx to common carrier freight service for larger items. We require signatures for delivery of items valued over $500, and are not responsible for the theft of packages that are left in common mail areas, on porches, or in otherwise non-secure locations.
If your purchase arrives damaged, save all packaging and take photographs immediately, then contact the shipper first, and us after that.
Returns may be sent via USPS (smaller or less valuable items), UPS, FedEx, or common carrier (if that is how the item was initially delivered). Shipment tracking and appropriate insurance is required.
Proper packaging of returns is your responsibility, and we will not refund returns damaged due to inadequate packaging. It may seem silly to say, but we can’t guarantee that your shipper will deliver your returned item to us.
You are responsible for the return shipping costs, which are non-refundable. We do not accept COD returns. If we receive a return sent COD, an amount equal to double the shipping cost will be deducted from your refund.
Our Return Shipping Address: Bolling & Company [Returns], 6107 NE 32nd Place, Portland, Oregon, 97211.
QUESTIONS AND CONTACT INFORMATION
By using our site, you signify your acceptance of our Returns Policy. If you do not agree to this policy, please do not purchase items from our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have a question, complaint, concern or simply want more information, please contact us at 503-522-4045 or email firstname.lastname@example.org or send your request by mail to:
Bolling & Company, LLC
6107 NE 32nd Place
Portland, Oregon 97211